HP Must Face Consumer Claims

United States Magistrate Judge Susan van Keulen declined to dismiss the majority of the suit against HP for firmware "updates" that caused competitors' ink cartridges to stop working.

Law360 said that HP could not "ditch the bulk of a proposed class action alleging a ploy to force customers to buy HP ink and toner by sending firmware updates so its printers could only use HP cartridges. Coverage:

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  • Order Denying HP's Motion to Dismiss in Part